Shipping policy

NOIR SILK | SHIPPING POLICY

At Noir Silk, we are committed to ensuring every order is carefully prepared and securely packaged.

Order Processing

Processing times may vary depending on product availability, order volume, and the items purchased.

Estimated processing and delivery timeframes will be provided before checkout once our shipping arrangements are finalized.

Shipping & Delivery

Shipping options and applicable costs will be displayed at checkout.

Once your order ships, you will receive a shipping confirmation with tracking information, where available.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us immediately at chrissy@noirsilkhair.com. Address changes cannot be guaranteed once an order has shipped.

Lost or Damaged Packages

If your package is lost, arrives damaged, or shows as delivered but cannot be located, please contact us so we can investigate and assist with an appropriate resolution.

Your rights under applicable consumer protection laws remain unaffected.

Contact Us

For shipping questions or concerns, email chrissy@noirsilkhair.com.